FAQs

Do you offer International Shipping?

Unique Womens is able to offer some international shipping with UPS International. Please note that at this time, International Packages can take several weeks to arrive. Any customs fees that are applied in the country of destination are at the customer’s expense. If packages are left unclaimed or refused due to customs expenses and sent back to Unique Womens, Unique Womens will deduct that cost from the total refund.

What Shipping Service does Unique Womens use?

Unique Womens ships packages with both USPS and UPS based on order amount volume. All return packages will be sent via USPS. See our Shipping Policy for more information about Shipping.

When will I receive tracking?

Once we fulfill your order, you will receive an email with your tracking information. Often times these emails go directly to Spam. If you do not see tracking info in your inbox, please reach out to us.

Do you process orders over the weekends?

Any orders placed from Friday at 2pm through the weekend will not be processed or shipped until the following work week.

Can you ship to a PO BOX?

UPS – as a general rule – will not deliver any packages, any parcels, or any deliveries whatsoever to addresses that are PO boxes. UPS has written explicitly on their website that they only ever accept shipments that are addressed to real, valid, and verifiable street addresses.

What do I do if my package is lost or stolen?

Once a package has left our hands, Unique Womens is not responsible for packages lost or stolen in transit. It is the customer’s responsibility to reach out to UPS or USPS directly to file a claim.

How do I make a return?

Please review our Return Policy to be sure that your order is eligible for a return. If it is within the correct timeframe, you can click “Start a Return” in our Footer menu. A prepaid USPS return label will be emailed to the email address provided at checkout. Please be sure to check your Spam Folder for this. If you have any questions about this process, please reach out to us.

Can I return Sale items?

All sale items are Final Sale and cannot be returned or exchanged. Please review our Return Policy before placing your order.

What if I need to exchange something?

Please review our Return Policy to be sure that your item is eligible for a return or exchange. For all exchanges, we encourage you to go ahead and order the correct size that you need as our inventory changes very quickly and we cannot guarantee that the item you need will be available by the time you ship back your return. If you have further questions please reach out to us.

I’m not sure what size I should order. Can you help me?

Absolutely! If you need fit assistance, please use the chat bubble or contact us and we will gladly help you find your perfect size. Our team is available M-F from 10-4.

Do you restock items that are sold out?

It is rare that we are able to get replenishment from the vendor after an item has sold out. Our best recommendation for you is if you see something you like, buy it! We accept returns within 14 days. If you are looking for a specific item please contact us.

At this time, we do not have any active coupons for new customers. Please sign up for our e-mails and/or text messages to be the first to know about discounts, sales, and more! Sign up here.

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